Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 100% down payment with the remaining to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
立即了解我們的送貨服務，讓您的音樂體驗更順暢！
1
運送指南
我們的運送服務確保每一件商品都能安全、準時地送達您的手中，無論是小型包裹還是大型設備，我們都能提供最佳的運送方案。
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運送選項
我們提供多種運送選擇，包括1-2天的快遞服務以滿足不同客戶的需求。
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追蹤包裹
客戶可以隨時透過我們的網站追蹤包裹的運送狀態，確保您能隨時掌握最新資訊。
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客戶服務
如有任何運送問題或查詢，請隨時聯繫我們的客戶服務團隊，我們將竭誠為您服務。